True North Restoration identifies KnowHow as the ideal platform to rapidly onboard new hires, upskill its workforce, and boost overall productivity. The integration of KnowHow’s mobile and desktop apps with AI-powered mentor, Howie, positions True North Restoration to lead the industry.

With endless tools and software to learn and each insurance company imposing its own set of requirements, estimators face a steep learning curve. SOPs for new estimators can help.

Artificial intelligence is not just another piece of technology to puzzle over. It’s a tool you can actually use and see results from in your restoration business.

New water technicians are frequently dropped into the deep end without formal guidance or standardized procedures—and the problem is too expensive to ignore.

Why is building a strong team culture so important? Well, according to our Why Workers Quit report, a strong team culture is one of the key factors that attract and retain workers in a company, particularly among office staff, millennials and Gen Z employees. Yet it’s easier said than done, especially in an industry with a lot of grime and dirt, such as the restoration industry. Is it possible to get restoration employees excited to come into work? How can a growing restoration company build em

So, you've hired a new water tech to help out with your restoration business. That's great news! But, do they know what they're doing? Do they have the skills and knowledge they need to get the job done right? If you're not providing comprehensive onboarding and training, the answer is probably no. In fact, a bad onboarding process can cost your business a lot of time, money, and headaches. Let's break it down. Infographic: Average Water Tech Onboarding Cost According to our State of the

When it comes to onboarding water technicians in the restoration industry, ensuring that your team members are fully equipped and confident in their abilities to perform their jobs is critical for success. This can be a challenge, particularly if the technician onboarding process is not standardized and does not effectively communicate the "why" and "how" behind the water mitigation process. Furthermore, bad onboarding for water techs can result in wasted time, more mistakes, and higher costs f