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The Top 5 Photo Documentation Softwares for Restoration in 2024
The Top 5 Photo Documentation Softwares for Restoration in 2024
Every job has its own story, and insurance policyholders, homeowners, and third-party administrators are all very interested to hear it. But in the complex world of restoration, words aren’t enough, and photos are the real storytellers from the first glimpse of damage to the final touch of repair. It's a narrative told through visual proof, with each photo or video speaking volumes. This isn't just about capturing scenes for your team to look back at; it's about creating a timeline of what happe
Written by Leighton Healey
The Top 5 Restoration Estimating Softwares in 2024
The Top 5 Restoration Estimating Softwares in 2024
As we move towards 2024, the restoration industry is evolving rapidly, with technological innovation helping fuel this dramatic change. The newly released 2023 C&R State of the Industry report shines a light on the current state of technology in the restoration industry and which estimating tools are currently winning the market. In this article, we’re unpacking the top 5 software tools for creating restoration estimates. This isn’t just our opinion. It has been ranked, vetted, and approved by
Written by Leighton Healey
Top Restoration Project Management Softwares in 2024
Top Restoration Project Management Softwares in 2024
Choosing the right restoration job management software isn't just a box to check off in your business plan. It's a pivotal decision that's likely to shape the ebb and flow of your operations for years to come. It's about finding that perfect digital ally, a tool that aligns with the unique rhythm and challenges of restoration work. But in a field as diverse as restoration, what better way to make an informed choice than learning from those who are already in the trenches (or a waist-deep water
Written by Leighton Healey
How Restoration Workers Rebuild More Than Just Homes and Businesses
How Restoration Workers Rebuild More Than Just Homes and Businesses
In property restoration, every day brings a new challenge. For those in the industry, a call for a loss is just another routine task, but for the client on the other end of the phone, it is potentially one of their worst days. Marissa Hofstetter, Vice President of Restoration 1 East Baton Rouge, knows this better than anyone and ensures that her team does too. In a recent episode of “The Restoration Playbook Podcast”, she and her estimator, Johnathan Dew, shed light on what truly drives their co
Written by Leighton Healey
How To Master Fire and Smoke Damage Restoration (Top 6 Restoration Process Templates)
How To Master Fire and Smoke Damage Restoration (Top 6 Restoration Process Templates)
Fire damage restoration is a challenging and vital process when a home or business has been damaged by a fire. It's a field where precision, expertise, and timely response are essential. In this comprehensive guide, we highlight the nuances of the fire restoration process, from initial fire mitigation to the intricate aspects of smoke damage restoration. Our templates, designed for fire restoration professionals, ensure that every task is approached with the highest standards of efficiency and e
Written by Leighton Healey
Mastering Communication in Disaster Restoration with Spencer Hicks
Mastering Communication in Disaster Restoration with Spencer Hicks
There's an old saying: if you can get everybody to row in the same way, with the same strength, in the same direction, you can dominate any industry at any time in any economy. For those in the thick of it, like the hardworking teams tackling disaster restoration, being on the same page isn't just helpful—it's vital for success. Spencer Hicks’ team at Core by KHI Restoration stands as a testament to this. We recently had the pleasure of having Spencer as a guest on “The Restoration Playbook Pod
Written by Leighton Healey
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How Investing in the Whole Worker Boosts Your Bottom Line
How Investing in the Whole Worker Boosts Your Bottom Line
The restoration industry has never respected personal boundaries. With the hectic schedules of on-call hours and 12-hour days, forward-thinking leaders are recognizing this and instead are asking the question: “If working for my company is going to bring some chaos at home, could it also bring some benefits? How can I advance my staff’s whole lives, not just their careers?” This radical way of thinking acknowledges that employees are not just cogs in a machine, but complex individuals with uniqu
Written by Leighton Healey
Do Learning Management Systems Work for Generation Z Workers?
Leadership
Do Learning Management Systems Work for Generation Z Workers?
As organizations seek to modernize their learning and development strategies, many consider investing in a Learning Management System (LMS) to provide training and support to their Generation Z workforce (workers under 25 years old). However, as we'll explore in this article, there are several factors to consider before deciding whether or not to invest in adopting an LMS or expanding investment in an existing LMS system. LMS systems date as far back as the 1960s and 1970s with initial computer
Written by Leighton Healey
Cultivating a Winning Team Culture: The Keys to Attracting and Retaining Top Talent
Cultivating a Winning Team Culture: The Keys to Attracting and Retaining Top Talent
The new generation of workers seeks a workplace environment and culture that goes beyond superficial perks like pizza parties and happy hours. They crave something more meaningful, a place where their individual passions, quirks, and "weirdness" can thrive, and this requires a coordinated and thoughtful approach from the top down. In our new book, "Winning with Workers," we explore the eight proven principles that successful disaster restoration companies use to win with their workforces and bu
Written by Leighton Healey
Investing in People: BluSky's Approach to Employee Success and Retention
Investing in People: BluSky's Approach to Employee Success and Retention
Today’s workers are not simply looking for a salary. They’re looking for meaning, purpose, and to grow and advance their careers. For this reason, winning restoration companies don’t just hire employees. They invest in them. One of the best examples of this is BluSky Restoration Contractors. Chuck Lane is the Vice President of Learning and Development at BluSky, and in our latest episode of "The Restoration Playbook Podcast" he unpacked BluSky's innovative approaches to education, training, and
Written by Leighton Healey
Winning with Workers: The Eight Proven Principles Today's Leaders Use to Attract & Retain the Best Talent
Winning with Workers: The Eight Proven Principles Today's Leaders Use to Attract & Retain the Best Talent
KnowHow, a software company for training and equipping workers in the restoration industry, announced the release of its newest book, "Winning With Workers: The Eight Proven Principles Today’s Leaders Use to Attract & Retain the Best Talent.” Pulling on hundreds of hours of research and insights from the restoration industry’s most influential leaders, Winning with Workers outlines a clear framework any restoration company looking to attract and retain top talent can adopt. "We've witnessed fir
Written by Leighton Healey
Building Stronger Operations in Clicks: Introducing KnowHow Premium
Building Stronger Operations in Clicks: Introducing KnowHow Premium
KnowHow, a pioneering force in the restoration industry, proudly introduced KnowHow Premium at The Collective 2023 this week, a new suite of features designed to elevate the capabilities of workforces across North America from leadership through frontline staff.  In an environment where streamlined processes and craftsmanship are pillars of success, KnowHow Premium was designed to give management more horsepower, revolutionizing the way their teams operate, train, and scale. Every restorer know
Written by Leighton Healey
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